1. Data Controller

The data controller is THE TRUST FOR THE AMERICAS, a non-profit organization incorporated under Section 501(c)(3) of the United States Internal Revenue Code and an affiliated entity of the Organization of American States (OAS).
Hereinafter, the organization will be referred to as "THE TRUST FOR THE AMERICAS". This Policy describes how we collect, use, store, and protect the personal information that users provide through our websites and digital platforms, as well as information that may be collected through other means related to our programs, services, courses, or institutional activities. Access to and/or use of the platforms implies acceptance of this Policy.
For inquiries related to personal data protection, users may contact: info@trust-oea.org, indicating "Personal Data Protection" in the subject line.

2. Personal Information We Collect and How We Obtain It

Personal information is any information that can be used to identify a natural person or representatives of organizations that interact with THE TRUST FOR THE AMERICAS. We may collect personal information through the following means:
a) Information provided directly by Users: full name, identity document, email address, phone number, nationality, professional or educational information, organizational information, and résumés or other information provided in volunteer or program participation processes. 
b) Automatically collected information: IP address, device type, operating system, browser type, pages visited, date and time of access, and interactions within the site. 
c) Information obtained from third parties: in some cases we may receive personal information from partner organizations, educational institutions, or other entities collaborating with THE TRUST FOR THE AMERICAS in the implementation of programs or initiatives. 

3. Legal Basis for Data Processing

THE TRUST FOR THE AMERICAS processes users' personal data on the basis of the following legal grounds:

  • The user's consent.
  • The execution of programs, services, training, or activities offered by the organization.
  • Compliance with applicable legal or regulatory obligations.
  • The legitimate institutional interest in improving its programs, services, and monitoring and evaluation processes.
4. Purposes of Personal Data Processing

The personal information collected is used exclusively for institutional purposes related to the mission and activities of THE TRUST FOR THE AMERICAS, including:

  • Managing participation in programs, courses, training, volunteer activities, or institutional initiatives.
  • Managing relationships with partner organizations and participants.
  • Conducting monitoring, evaluation, and program follow-up processes.
  • Preparing statistics and institutional reports on the impact of initiatives.
  • Improving the quality of services, courses, and digital platforms.
  • Sending informational communications related to institutional programs, activities, or initiatives.

THE TRUST FOR THE AMERICAS does not sell or commercialize personal data. Personal information may only be shared when the user's consent exists, when necessary for the execution of a program or service, or when required by a legal obligation or competent authority. In the framework of its programs, THE TRUST FOR THE AMERICAS works with local partner or implementing organizations that enter participant data through the institutional platforms. Each organization accesses only the data of its own participants. These organizations are required to process such data exclusively for program purposes and in accordance with this Policy, and THE TRUST FOR THE AMERICAS may suspend their access in the event of any non-compliance.

5. Use of Aggregated and Anonymized Information

THE TRUST FOR THE AMERICAS may use information in aggregated or anonymized form for research, monitoring, evaluation, institutional reporting, and dissemination of program impact. Measures will be taken to prevent individual identification of participants. Disclosure of personally identifiable information, such as testimonials or success stories, will only be carried out with the prior, express, and informed consent of the participant.

6. Accuracy of Data Provided

Users warrant that the personal data provided is truthful, complete, and up to date, and undertake to report any changes. THE TRUST FOR THE AMERICAS may exclude from its services or platforms those users who provide false or inaccurate information, without prejudice to applicable legal actions.

7. Data Retention

Personal data will be retained only for the time necessary to fulfill the purposes described in this Policy, or for the period required by applicable legal obligations. Once the purpose of processing has been fulfilled, data may be deleted or anonymized.

8. Personal Data of Minors

THE TRUST FOR THE AMERICAS applies a reinforced protection regime for the processing of personal data of minors, grounded in the OAS Updated Principles on Privacy and Personal Data Protection (resolution AG/RES. 2974 (LI-O/21), 2021 — oas.org), the UN Convention on the Rights of the Child (ohchr.org), and the Montevideo Memorandum on data protection for children and adolescents on the internet (2009 — oas.org), ensuring at all times the best interests of the child as the guiding principle.
Processing of minors' data requires prior, express, and informed consent from parents, guardians, or legal representatives. Minors' data will not be sold, shared for commercial purposes, or used for advertising. Reinforced technical security measures will be applied and, upon any deletion request, data will be suppressed or anonymized within a maximum of 30 business days. In the event of a security breach, legal representatives and competent authorities will be notified on a priority basis. In the absence of specific national legislation, OAS 2021 Principles will apply as the minimum standard. For inquiries, contact info@trust-oea.org with subject "Data Protection – Minors". Regional regulatory reference: redipd.org.

9. User Rights

Users may exercise the following rights recognized under applicable regulations:

  • Access to their personal data.
  • Rectification of inaccurate or incomplete information.
  • Request for deletion of their data when applicable.
  • Restriction or objection to the processing of their data under certain circumstances.

To exercise these rights, users may send a request to info@trust-oea.org stating the reason and attaching a copy of their identity document, or by postal mail to: THE TRUST FOR THE AMERICAS, 1889 F Street NW, Washington DC 20006, United States of America.

10. Data Security

THE TRUST FOR THE AMERICAS adopts appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration, improper disclosure, or destruction. While reasonable and adequate security measures are applied, no data transmission over the internet or electronic storage system is completely secure.

11. Links to Third-Party Websites

The platforms may contain links to third-party websites. THE TRUST FOR THE AMERICAS is not responsible for the privacy practices or content of such sites, and we recommend that users review the corresponding privacy policies before providing personal information.

12. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to improve user experience, analyze site usage, and optimize performance. Cookies are small files stored on the user's device that allow certain browsing preferences to be recognized. Users may configure their browser to reject or delete cookies; however, this may affect the functionality of some platform features.

13. Changes to This Policy

THE TRUST FOR THE AMERICAS reserves the right to update or modify this Policy at any time. Any changes will be published on the corresponding websites and will take effect upon publication.

14. Contact

For questions about this Policy or the processing of personal data: info@trust-oea.org

1. Acceptance of Terms

Access to and use of any of THE TRUST FOR THE AMERICAS digital platforms — hereinafter “the Platforms” — implies full and unreserved acceptance of these Terms and Conditions of Use (“Terms”). If the user does not agree with any of the provisions contained herein, they must refrain from using the Platforms. THE TRUST FOR THE AMERICAS reserves the right to modify these Terms at any time, and it is the user’s responsibility to review them periodically.

2. Description of Platforms
2.1 Institutional Website — www.trust-oea.org

General information platform about the mission, programs, publications, and institutional activities of THE TRUST FOR THE AMERICAS. Access is public and does not require registration.

2.2 Registration and Enrollment System — nuevo.sit.trustfortheamericas.org

Platform for the registration and monitoring of participants, organizations, and beneficiaries in THE TRUST FOR THE AMERICAS programs, courses, and activities. Access to specific features requires the creation of a user account. For certain projects, registration management is handled through the administrative panel available at https://registro.trustfortheamericas.org/apcaa/admin/, which is part of the same system.

2.3 Online Learning Platforms

Platforms for the delivery of courses, training, and educational programs:

  • aulavirtual.trustfortheamericas.org — general institutional training platform.
  • capacitate.trust-oea.org — capacity-building courses platform for the region.
  • brasil-capacitate.trust-oea.org — capacity-building courses platform for Brazil.
  • cursosia.trust-oea.org — specialized platform for artificial intelligence courses.

Users may include individual participants, registered organizations, minors with authorization from their legal guardian, and external instructors or facilitators linked to institutional programs. The terms of use, certifications, and conduct standards described in these Terms apply to all platforms listed.

3. Registration and User Accounts
3.1 Accuracy of information.

The user warrants that the information provided at the time of registration is truthful, complete, and up to date. THE TRUST FOR THE AMERICAS may suspend access for any user who provides false or inaccurate information.

3.2 Confidentiality of credentials.

The user is responsible for maintaining the confidentiality of their username and password and for all activities carried out under their account.

3.3 Minors.

Registration of minors requires the express authorization of their parents, guardians, or legal representatives, in accordance with the Privacy and Data Protection Policy of THE TRUST FOR THE AMERICAS.

4. Permitted Use and User Conduct

The user agrees to use the Platforms solely for the lawful purposes established by THE TRUST FOR THE AMERICAS. The following are expressly prohibited:

  • Reproducing, distributing, modifying, or commercially exploiting Platform content without prior written authorization.
  • Publishing, transmitting, or sharing offensive, discriminatory, illegal content or content that violates the rights of third parties.
  • Attempting unauthorized access to systems, data, or other users’ accounts.
  • Using the Platforms for spam, phishing, malware distribution, or any fraudulent activity.
  • Impersonating another person, organization, or entity.
  • Interfering with the normal operation of the Platforms or their computer systems.
5. Intellectual Property

All content available on the Platforms — including texts, images, videos, course materials, logos, trademarks, and designs — is the property of THE TRUST FOR THE AMERICAS or its licensors and is protected by applicable intellectual property laws. Access to the Platforms does not grant the user any rights over such content beyond the expressly authorized personal and non-commercial use.

6. Certificates and Credentials from the Virtual Classroom

Courses and programs in the Virtual Classroom may award:

  • Certificates issued by THE TRUST FOR THE AMERICAS, accrediting participation in and completion of the program.
  • Certificates endorsed by partner universities, institutions, or government entities, as expressly indicated in the description of each program.

THE TRUST FOR THE AMERICAS does not guarantee automatic recognition of certificates by third-party institutions or employers. The official validity of each certificate is subject to the agreements in force with the endorsing institutions indicated in each program.

7. Suspension of Access

THE TRUST FOR THE AMERICAS reserves the right to temporarily suspend access for any user who fails to comply with these Terms, without prior notice when the severity of the situation so requires. The suspension may be lifted once the user remedies the breach or provides satisfactory explanations to the organization. In cases of repeated or serious violations, permanent account cancellation may follow.

8. Limitation of Liability

THE TRUST FOR THE AMERICAS shall not be liable for direct, indirect, incidental, or consequential damages arising from the use or inability to use the Platforms, including service interruptions, technical errors, or data loss. The organization also assumes no responsibility for the content of third-party websites linked from the Platforms.

9. Privacy and Data Protection

The processing of users’ personal data is governed by the Privacy and Data Protection Policy of THE TRUST FOR THE AMERICAS, available on each of the Platforms and grounded in the OAS Updated Principles (AG/RES. 2974 (LI-O/21)). Said Policy forms an integral part of these Terms.

10. Amendments and Updates

THE TRUST FOR THE AMERICAS reserves the right to update or modify these Terms at any time. Changes will be published on the Platforms and will take effect upon publication. Continued use of the Platforms after publication of changes constitutes acceptance of the modified Terms.

11. Applicable Law and Jurisdiction

These Terms are governed by the laws of the District of Columbia, United States of America, without prejudice to consumer protection and data privacy provisions applicable in the user’s country of residence. For any dispute, the parties shall submit to the amicable resolution mechanisms available through the organization before resorting to judicial proceedings.

12. Contact

For inquiries related to these Terms, users may contact:
Email: info@trust-oea.org
Mailing address: THE TRUST FOR THE AMERICAS, 1889 F Street NW, Washington DC 20006, United States of America